Current role

Head of Data and Analytics

iSelect · Consumer Finance · Melbourne
February 2023 – Present
3+ years

Leading enterprise data, analytics and AI strategy — a centralised function of 15+ people spanning engineering, analytics, governance and AI enablement. Trusted executive partner to the CIO in lifting data and AI maturity organisation-wide.

80%
Reduction in repeated operational data requests through reusable data products on Databricks — freeing analysts for higher-value work.
250+
Users enabled with self-service Tableau analytics through targeted change management and training across call centre and business units.
85%+
Sustained employee engagement over multiple years. Attrition reduced from 30% to under 10% through structured capability frameworks and career pathways.

Head of Data Engineering and Governance

iSelect · Consumer Finance · Melbourne
October 2021 – January 2023
1 year 4 months

Defined and executed the enterprise data enablement strategy — improving access to trusted data, embedding governance as a platform-native capability, and accelerating analytics delivery.

200+
Analytics users enabled with real-time dashboards after decommissioning a 13-year-old legacy stack and migrating to AWS.
30%
Uplift in campaign delivery via a Single Customer View consolidating 1M+ customer records across 3 disparate CRM systems.
25%
Improvement in speed to market via an end-to-end Agile data delivery model, cutting average feature delivery time by 30%.
Earlier career

Where the scale started

Before iSelect, the same thread — governance and enablement built into the platform, not bolted on after.

Apr 2020 – Sep 2021

Senior Manager, Enterprise Data Governance

Flybuys (Loyalty Pacific)

Designed and implemented Flybuys’ enterprise data governance strategy across Australia’s largest consumer loyalty platform — security, privacy, ethics, access control and risk across ~8 million members.

~8M
Members on platform
100+
Assets in first glossary
Jul 2018 – Sep 2019

Program Manager — Enterprise Data & Analytics Platform

Australia Post

Led enterprise-wide migration of Australia Post’s SAP data warehousing environment across 15+ systems to Google Cloud. Delivered in 6 months against a 12-month plan. Founded Australia Post’s first Data Analytics Community of Practice (100+ members).

15+
Systems migrated
10TB+
Data to Google Cloud
50%
Ahead of schedule
$250K+
Infrastructure savings
Nov 2017 – Mar 2020

Data Governance, Architecture & Engineering Manager

Australia Post

Led enterprise data governance, architecture and engineering — managing a 25-person squad in a large-scale regulated environment. Reduced self-service data provisioning from weeks to under 5 days.

25
Person squad
5 days
Provisioning (down from weeks)
2009 – 2017

Data & Technology Leadership Roles

Australia Post · Wipro Technologies

Built the foundations: enterprise data warehouse quality, cleansing, metadata governance, and the first self-service analytics enablement work that would define the next decade of my career.

Education & Certifications

Foundations

Bachelor of Technology (B.Tech.), Computer Science — University of Calicut

2002 – 2006

DAMA CDMP — Certified Data Management Professional

Associate level

ITIL Certification

Oracle Certified Associate & Sun Certified Java Programmer